As a longtime web designer, I’ve had the privilege of working with many different web hosts over the years. In the earlier years, things were much harder. Many clients wanted contact forms where the website visitor would fill it out and the results would be emailed to the website owner. Sounds easy, doesn’t it? Well, it wasn’t so easy in the olden days!
Many of us used a freeware program called “Matt’s FormMail Script.” This script was written by Matt Wright in 1995, and was used on thousands of websites. It was not so easy to configure, but eventually you could wrangle it into working. You had to go into the PHP code itself and hardcode quite a few of the variables. Unfortunately, it was a script that many hackers learned to exploit. There were security upgrades you could use to plug some of the holes, but earlier versions floated around for many years.
Imagine my surprise recently when I discovered that AT&T hosting is still using this rickety old freeware script.
It took quite awhile to solve this problem. I tried using other flash-based Contact scripts I have that work on 99% of websites and none of them worked. I even tried using an iframe and running my contact script on my own website. This workaround worked for most visitors, but not all. Client still not happy.
Finally I called AT&T and was informed the client had to upgrade his hosting plan to allow scripts to run. It was considerably more per month for this upgraded plan. Way more than Godaddy and other more popular hosts.
That took a couple more weeks to put into effect. Then I look on the server and now I have access to a “CGI-BIN.” Shades of the past! I peek in there, and there is Matt’s old script.
I download the script and reach into my memory banks for how to change the variables, and upload it. Yes, it works. But why would a huge, tech-smart company like AT&T have a rickety old freeware script from, literally, 1995 as their standard offering for a client’s form mail needs? And at highway robbery prices?
Even though I am not the one paying for it, I find this disturbing. Did they think no one would notice?
Have you encountered examples of tech-smart companies using old technologies?